Any item available in our stock can be reached to you within 8 to 10 working days, once you are done with payment. Apart from this period, any delay in delivery can be caused due to quality control or any payment related issues.
We don’t compromise on quality and service, so you can return or exchange any product with a grace period of 1 month after receiving the item. But due to the high volume of orders, we urge our customers to ensure the reason of return is either the item is damaged or it’s defected or in other terms not the same what you ordered to avoid extra hustle and bustle.
We reserve the right as per the government legislation in compliance with health & hygiene concerns to refuse any return. Any items worn, used, dirty, washed or altered cannot be exchanged or returned. You may try the item in case of fitting and measurement but it’s limited to just trying, in case the item is being torn apart; we will not take the responsibility of return or exchange.
In case of an exchange, you must place a new order while processing your return. It usually takes up to 7 working days to review and except a return due to quality check. Once the quality check is done, you will receive a confirmation email stating your return is accepted along with the instructions to be followed to receive the exchange. We don’t charge any additional fee against your return and exchange.
We will update you via an email with all the required details carrying your order. While doing so, with the bulk of other emails it might take some time to answer; we request you to bear with us and we will respond you as soonest as possible.
Catering to the best logistic services we deliver your order with care with the help of one of the best courier companies such as UPS & USPS etc.